Mystery Shopper (Nicotine Product) - Palu
Join Staffinc Group as a Mystery Shopper specializing in nicotine products in Palu, Sulawesi Tengah. This unique role offers an exciting opportunity to evaluate customer service, product quality, and compliance in retail environments. As a Mystery Shopper, you will visit various retail stores to assess their performance against established standards. Your insights will help retailers improve their services and ensure they meet regulatory requirements.
At Staffinc Group, we are committed to excellence in market research and quality assurance. Our team in Palu plays a crucial role in maintaining high standards across the region. This position is perfect for individuals who are detail-oriented, observant, and passionate about ensuring top-notch customer experiences.
📋 Tanggung Jawab Pekerjaan
- Visit and evaluate retail stores specializing in nicotine products to ensure they meet quality and service standards.
- Document observations and interactions with staff and customers using a structured checklist and detailed reports.
- Provide actionable feedback to retailers to help them improve their performance.
- Ensure compliance with local regulations and industry standards.
- Adhere to a strict schedule and meet deadlines for report submissions.
- Maintain confidentiality and professionalism in all interactions.
- Collaborate with the team to ensure consistent and high-quality evaluations.
- Participate in training sessions to stay updated on best practices and new evaluation methods.
🎓 Kualifikasi & Syarat
- Minimum 1 year of experience in market research or a related field.
- Strong observational and analytical skills.
- Excellent communication and writing skills in Indonesian.
- Familiarity with retail environments and customer service standards.
- Ability to work independently and meet deadlines.
- Professional demeanor and confidentiality.
- Basic computer skills, including proficiency in Microsoft Office.
- Valid ID and transportation to travel between locations.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang