IT Systems and Support Engineer
Join Blue Wireless as an IT Systems and Support Engineer and play a pivotal role in shaping the technological backbone of our operations in Bali. This position offers a unique opportunity to work in a dynamic environment, where you will be responsible for setting up, maintaining, and troubleshooting IT systems and networks. You'll work closely with our team to ensure seamless operations and support our growing business in the vibrant city of Canggu.
As an IT Systems and Support Engineer at Blue Wireless, you will be part of a team that is dedicated to providing top-notch IT support and infrastructure. You will be responsible for monitoring and maintaining our IT systems, including servers, workstations, and network devices. Your expertise will be crucial in ensuring that our systems run smoothly and efficiently, allowing our team to focus on delivering exceptional service to our clients.
๐ Tanggung Jawab Pekerjaan
- Install, configure, and maintain IT systems and networks, including servers, workstations, and network devices.
- Monitor and maintain network performance, ensuring optimal operation and availability.
- Provide technical support to end-users, resolving hardware and software issues promptly.
- Implement and manage security measures to protect our IT infrastructure from threats.
- Conduct regular system backups and disaster recovery planning.
- Collaborate with cross-functional teams to ensure IT systems align with business objectives.
- Stay updated with the latest IT trends and technologies, and recommend improvements.
- Document all IT processes and procedures for future reference.
๐ Kualifikasi & Syarat
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in IT systems and support.
- Proficient in using ITIL framework for IT service management.
- Experience with Windows Server, Active Directory, and Group Policy.
- Knowledge of networking protocols and devices, including routers, switches, and firewalls.
- Certifications such as CompTIA A+, CompTIA Network+, or Cisco CCNA are a plus.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and teamwork skills.
๐ ๏ธ Keahlian
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang