Crew Self-Service - Customer Service Associate
Join Mos Laundry in Yogyakarta as a Crew Self-Service Associate and become part of a dynamic team dedicated to delivering exceptional customer experiences. This role offers a flexible schedule, a supportive work environment, and the opportunity to grow within a well-established laundry service. As a Crew Self-Service Associate, you will be the first point of contact for our customers, ensuring their laundry needs are met with efficiency and professionalism.
Our state-of-the-art facility in Yogyakarta is equipped with the latest self-service machines, including washing, drying, and ironing units. You'll be responsible for operating these machines, assisting customers, and maintaining a clean and organized workspace. This role is perfect for someone who enjoys interacting with people, working in a fast-paced environment, and contributing to a service that makes a real difference in customers' lives.
📋 Tanggung Jawab Pekerjaan
- Operate self-service laundry machines to ensure smooth and efficient service.
- Assist customers with any questions or concerns they may have.
- Maintain a clean and organized workspace to enhance customer satisfaction.
- Follow company policies and procedures to ensure consistent service quality.
- Report any machine malfunctions or issues to the management team.
- Work collaboratively with the team to achieve daily and weekly service goals.
- Uphold the company's values of professionalism and customer service.
- Participate in training and development opportunities to enhance your skills.
🎓 Kualifikasi & Syarat
- Minimum of 1 year of experience in a customer service or retail environment.
- Familiarity with operating self-service laundry machines.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Strong attention to detail and organizational skills.
- Willingness to learn and adapt to new technologies and processes.
- Basic knowledge of Indonesian language is a plus.
- Physical ability to stand for long periods and lift light loads.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang